One of our cordless blinds no longer would go up–it got stuck at about 2 inches up. They were able to repair it but, initially, the blind then got stuck on the way down at 2 inches above the window sill. They picked the blind up from our house and re-repaired it and now it works. It took a week for the initial repair and another week for the 2nd repair which was not charged for.
Tina H.